|The Top Ten Service Areas of the Buyer Value Proposition|
|1. Needs Analysis
a. Analyze buyer’s wants and needs
b. Help buyer get clear picture of their ideal home.
|6. Negotiating to Buy
a. Present the offer.
b. Negotiate on buyer’s behalf.
|2. Prequalification or Pre-approval
a. guide buyer to loan officer
b. Obtain prequalification or pre-approval.
|7. Vendor Coordination
a. Advise and supervise vendor selections.
b. Coordinate vendor services.
|3. Neighborhood Information
a. Create broad neighborhood search profile.
b. Provide list of target neighborhoods and related information for each.
|8. Preclose Preparation
a. Coordinate and supervise document preparation.
b. Provide preclosing consulting.
|4. Home Search
a. Organize and schedule a home search process.
b. Ongoing updates, drive-bys, and showings of available homes.
a. Preview closing documents.
b. Resolve last-minute issues.
c. Complete transaction.
|5. Make an Offer
a. Compare homes and make decision
b.Advise on terms and,issues of offer.
c. Fill out purchase offer contract.
|10. Post Closing
a. Coordinate move-in.
b. Asisst with postclosing issues.
The level of service we provide goes beyond even purpose and value proposition. It is the commitment we make to the buyer to act as a true fiduciary – to place your interests ahead of the interests of all others, even our own. This commitment to fiduciary service seems to go way beyond the technical issues of agency representation. While the fiduciary agent abides by the legal requirements placed on them by their profession, they also treat all their clients with great fiduciary care.
|The Difference Between a Functionary and a Fiduciary|
|1. Low Level||1. High Level|
|2. Low Relationship||2. High Relationship|
|3. Assumes Little Responsibility||3. Accepts High Responsibility|
|4. Uses Low Skill||4. Masters High Skill|
|5. Records Information||5. Perceives Information|
|6. Responds to Needs||6. Anticipates Needs|
|7. Processes Data||7. Interprets Data|
|8. Narrow Picture Viewpoint||8. Big Picture Viewpoint|
|9. Delivers Information||9. Advises and Consults|
|10. Other-Directed||10. Self-Directed|
|11. Minimum Legal Responsibility||11. Maximum Legal Responsibility|
|12. Employee||12. Partner|
|13. Does the Task||13. Owns the Result|
|14. Tells and Sells||14. Educates and Guides|
|15. Stays out of Decision Making||15. Involved in Decision Making|
|16. Follows Rules and Procedures||16. Uses Judgment and Intuition|
|17. Replaceable||17. Irreplaceable|
|18. Minimally Paid||18. Highly Paid|